FAQ:
1. Q: What is the warranty period?
A: We provide a warranty within one year guarantee. and will supply some damageable spare parts together with machines when delivery
2. Q: What capacities are available?
A: The machine is available in capacities ranging from 25kg to 500kg, including 25kg, 45kg, 80kg, 130kg, 220kg, 500kg.
3. Q: Is customization available?
A: Yes, we offer full customization, minor customization, and flexible customization from samples or designs.
4. Q: What is the minimum order quantity?
A: The minimum order quantity is 1 set.
5. Q: What are the payment terms?
A: We accept LC, T/T, Western Union, and small-amount payment.
6. Q: What is the lead time for production?
A: The lead time is generally within in 30 working days for both peak season and off-season.
7. Q: Does the machine have safety features?
A: Yes, it includes a safety door interlock system and multiple sealing systems.
8. Q: What certifications does the product have?
A: The product is certified with CE and ISO9001. and we can ensure you good quality.
9. Q: What's the machines usage for?
A: Our laundry equipment is served for hotel, hospital, school, washing plant, laundry house, etc.
10. Q: Are you manufacturer or trading company?
A: We are professional manufacturer for commercial washing machine, laundry equipment, etc for more than 28 years, and we have more than 20 years for export experience, and we had already exported our machines to all over the world, such as Africa, Southeast Asia, European countries, South America, North America, etc.